Your gearbox questions, answered
The things customers ask us most. Can't see yours? Call us on 01795 668080.
Can I still drive my car with a gearbox problem?
It's best not to. Driving on a failing gearbox often turns a repair into a rebuild or replacement. If the car is slipping, stuck in limp mode or making new noises, park it and call us. We offer collection and recovery, so we can bring it to the workshop.
How much will my gearbox repair cost?
Enter your registration on our quote form and choose what you need, and we'll show you a price from our price list straight away. For faults we need to diagnose first, we'll explain what we've found and quote before any work starts. Our prices are up to 50% less than main dealers.
What warranty do I get?
Our repairs come with a 12-month, unlimited-mileage warranty, so you're covered however far you drive.
Can I spread the cost?
Yes. You can pay with Klarna and spread the cost in instalments instead of paying all at once, subject to status. Ask the branch when you book.
Do you deal with warranty companies?
Yes. We work with a number of warranty companies. Give us your policy details when you get in touch and we'll deal with them for you.
Do you collect cars that won't drive?
Yes, we offer collection and recovery. Tell us where the car is when you fill in the quote form or call your nearest branch, and we'll arrange it.
Should I repair, rebuild or replace my gearbox?
It depends on what's failed. Many problems, such as a faulty sensor, solenoid or mechatronic unit, can be repaired without touching the rest of the gearbox. If the internals are worn, a rebuild with new wear parts is usually cheaper than a replacement. We'll diagnose the fault and explain the options before you decide.
How long will the repair take?
It depends on the job and the parts needed. We'll give you a timeframe with your quote, and you can follow every stage of the repair on your phone through your own job page.
What is a gearbox diagnostic check?
We scan the gearbox's control units for fault codes, road test the car and inspect the gearbox and fluid. It finds the real cause, so you only pay for the repair you actually need.
Do automatic gearboxes need servicing?
Many gearboxes sold as 'sealed for life' still benefit from fluid changes, and some, such as wet-clutch DSGs, have set service intervals. Regular servicing reduces wear and helps catch problems before they become expensive.
What is an exchange gearbox?
A reconditioned gearbox supplied to replace yours, fitted by us or delivered to you or your garage. A refundable surcharge applies until your old gearbox comes back undamaged.
Do you work with trade customers?
Yes. Garages and fleets send us gearboxes for repair and rebuild every week, and we supply exchange gearboxes to the trade.